Customer Service

One of the most talked about DriveTime Warranty benefits is our commitment to our customers. We work hard each day to provide the best customer service. Our customers are guaranteed quality service when they choose DriveTime for their used car needs. Not only will they get a great used vehicle when they buy from DriveTime, but they will also receive numerous benefits long after they've driven off the car lot. Our customers are raving about the continued dedication and care we give each of them. Our customers aren't just another car sale at DriveTime. Our customers are unique individuals with needs. We want to show our customers how much we appreciate doing business with them by helping each individual find the quality used car they deserve. We'll continue providing great service and money-saving benefits long after they have left the car lot. It's all part of our DriveTime guarantee. Our DriveTime Warranty  is our commitment to our customers.

Our Warranty

Purchasing a used vehicle can be both exciting and nerve wracking. Though you are anxious to get behind the wheel of your new vehicle, we understand you may have some doubts as to whether or not a used car is right for you. We provide a $2,500 worth of warranty coverage on all of our used vehicles. We want to ease your mind and answer any questions you may have concerning our used car program. Our website offers information and a DriveTime Warranty for you to read and discover what the DriveTime difference could mean for you.

Our warranty is one of the best warranties you'll find anywhere. We'd like to inform you on a few of the DriveTime Warranty specifics including the coverage on major mechanical and electrical components, regular oil changes and regular vehicle maintenance and roadside assistance. Our business depends on providing our customers with excellent service and guaranteed satisfaction. We want you to be pleased with your vehicle purchase and we want you to tell your friends about us. Our DriveCare warranty package is available only at DriveTime. You won't find a DriveTime Warranty  like this anywhere else.

Warranty –  Our DriveCare package includes a 36 month/36,000 mile warranty on most major mechanical and electrical components. We'll maintain or replace parts, rebuild the climate control assembly, transmission, engine and drive axles.

Roadside Assistance – DriveTime partners with ERM/VAS to provide a roadside assistance program available to DriveTime customers 24/7. Our DriveTime Warranty is our commitment to our customers.